Change Management

Course Outline:

Introduction

• Workshop Objectives

Module One:

• Preparing for Change
• Defining Your Strategy
• Building the Team
• Knowledge Check

Module Two:

• Identifying the WIIFM
• Factor’s that influence Wifm are: What’s In It for Me?
• Building Support
• Knowledge Check

Module Three:

• Understanding Change
• Influences on Change
• Common Reactions to Change
• Tools to Help the Change Process
• Knowledge Check

Module Four:

• Leading and Managing the Change
• Preparing and Planning
• Delegating
• Keeping the Lines of Communication Open
• Coping with Pushback
• Knowledge Check

Module Five:

• Gaining Support
• Gathering Data
• Addressing Concerns and Issues
• Evaluating and Adapting
• Knowledge Check

Module Six:

• Making it all Worthwhile
• Leading Status Meetings
• Celebrating Successes
• Sharing the Results and Benefits
• Knowledge Check

Module Seven:

• Using Appreciative Inquiry
• The Four Stages
• The Purpose of Appreciative Inquiry
• Examples and Case Studies
• Knowledge Check

Module Eight:

• Bringing People to Your Side
• A Dash of Emotion
• Plenty of Facts
• Knowledge Check

Module Nine:

• Building Resiliency
• What is Resiliency?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual
• Knowledge Check

Module Ten:

• Building Flexibility
• What is Flexibility?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual
• Knowledge Check

Assessment

• Post-Test