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Telework and Telecommuting

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by ... Show more
  • Description
  • Curriculum
  • Reviews

INTRODUCTION

  • Course Objectives

MODULE 1

  • Core Skills Required
  • Self-Management
  • Time Management
  • Organizing and Planning
  • Communication
  • Knowledge Check

MODULE 2

  • Self-Management (I)
  • Solving Problems on Your Own
  • Being and Staying Motivated
  • You Have More Freedom – Don’t Abuse It
  • You and Only You are Accountable
  • Knowledge Check

MODULE 3

  • Self-Management (II)
  • Recognize and Remove Bad Habits
  • Reflect on Mistakes and Learn from Them
  • Establish Good Habits
  • Be Assertive
  • Knowledge Check

MODULE 4

  • Time Management (I)
  • Build a Little Flexibility into Your Schedule
  • Identify and Remove Time Wasters
  • Working with Time Zones
  • Using Free Time Wisely
  • Knowledge Check

MODULE 5

  • Time Management (II)
  • The Urgent/Important Matrix
  • Setting and Sticking to Deadlines
  • The Glass Jar: Rocks, Pebbles, Sand and Water
  • Recognize When You Are Procrastinating
  • Knowledge Check

MODULE 6

  • Organizing and Planning (I)
  • Plan for Additional Stress
  • When to Seek Help
  • Being Proactive – Not Reactive
  • Establish Priorities and Attainable Goals
  • Knowledge Check

MODULE 7

  • Organizing and Planning (II)
  • Setting Up Your Home Office
  • Remove Unneeded or Distracting Items
  • When Technology Fails
  • Develop a Normal Working Day
  • Knowledge Check

MODULE 8

  • Communication (I)
  • Stay in the Loop
  • Use the Correct Medium
  • Be Clear and to the Point
  • Virtual Communication Can Be Impersonal
  • Knowledge Check

MODULE 9

  • Communication (II)
  • Open and Frequent Communication
  • Share Your Information
  • Have a Collaborative Attitude
  • Setting Expectations with Family and Friends
  • Knowledge Check

MODULE 10

  • Additional Challenges
  • Building Trust and Rapport
  • Feeling Isolated
  • Always in the Office
  • Lack of or Less Feedback
  • Knowledge Check

ASSESSMENT

  • Post-Test

 

telework
Course details
Duration 4-5hrs
Lectures 1
Level Advanced
Access on mobile and TV

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