Improving Mindfulness

INTRODUCTION

• Course Objectives

MODULE 1

• What Is Mindfulness?
• Buddhist Concept
• Bare Attention
• Psychological Concept of Mindfulness
• Memory
• Knowledge Check

MODULE 2

• Practicing Mindfulness
• Attention
• Acceptance
• Mindfulness Meditation
• Scanning
• Knowledge Check

MODULE 3

• Emotional Intelligence
• The Purpose of Emotions
• High Performance Emotions
• Swing Emotions
• Blue Emotions
• Knowledge Check

MODULE 4

• Cognitive Distortion (I)
• Dichotomous Reasoning
• Magnification and Minimization
• Filtering
• Jumping to Conclusions
• Knowledge Check

MODULE 5

• Cognitive Distortion (II)
• Destructive Labeling
• Personalizing
• Blaming
• The Tyranny of the Should
• Knowledge Check

MODULE 6

• Mindfulness Based Cognitive Therapy
• Mental Modes
• Doing Mode
• Being Mode
• Metacognitive Awareness
• Knowledge Check

MODULE 7

• Mindfulness and Gratitude
• What is Gratitude?
• Gratitude Journal
• An Exercise in Mindfulness and Gratitude
• Forming a Habit
• Knowledge Check

MODULE 8

• Cultivating the High Performance Emotions
• The Emotion-Cognition-Behavior Triangle
• Cultivating Enthusiasm
• Cultivating Confidence
• Cultivating Tenacity
• Knowledge Check

MODULE 9

• Mindfulness in Customer Service
• Individually Focused
• Active Listening
• Building Rapport
• Timing
• Knowledge Check

MODULE 10

• Mindfulness and Leadership
• Mental Resilience
• Focus
• Compassion
• Creativity
• Knowledge Check

ASSESSMENT

• Post Test