Social Intelligence

This course is designed to demystify the concept of “social IQ,” transforming it from a nervous-making academic term into a practical set of tools for better living and working.

Social Intelligence (SI) is the capacity to effectively navigate and negotiate complex social relationships and environments. This course focuses on the two pillars of SI: situational awareness and self-awareness. Whether you are looking to improve your domestic harmony or climb the corporate ladder, this workshop provides the “social compass” needed to read a room, understand unspoken cues, and ensure that every interaction—no matter how stressful—reaches its best possible outcome.

INTRODUCTION

• Course Objectives

MODULE 1

• Increase Your Self Awareness
• Remove or Limit Self-Deception
• Ask For Feedback
• Be Open to Change
• Reflect On Your Actions
• Knowledge Check

MODULE 2

• The Keys to Empathy
• Listening and Paying Attention
• Don’t Judge
• Shift Your View
• Don’t Show Fake Emotions
• Knowledge Check

MODULE 3

• Active Listening
• Attunement
• Don’t Jump to Conclusions
• Shift Your Focus
• Don’t Discount Feelings
• Knowledge Check

MODULE 4

• Insight on Behavior
• Perception
• Facts vs. Emotions
• Online Communication
• Listen and Watch More
• Knowledge Check

MODULE 5

• Communication
• Give Respect and Trust
• Be Consistent
• Always Keep Your Cool
• Observing Body Language
• Knowledge Check

MODULE 6

• Social Cues (I)
• Recognize Social Situations
• The Eyes Have It
• Non-Verbal Cues
• Verbal Cues
• Knowledge Check

MODULE 7

• Social Cues (II)
• Spectrum of Cues
• Review and Reflect
• Being Adaptable and Flexible
• Personal Space
• Knowledge Check

MODULE 8

• Conversation Skills
• Current Events
• Conversation Topics
• Cues to Watch For
• Give People Your Attention
• Knowledge Check

MODULE 9

• Body Language
• Be Aware of Your Movements
• It’s Not What You Say – It’s How You Say It
• Open vs. Closed Body Language
• Communicate With Power
• Knowledge Check

MODULE 10

• Building Rapport
• Take the High Road
• Forget About Yourself
• Remembering People
• Ask Good Questions
• Knowledge Check

ASSESSMENT

• Post-Test