Social Intelligence

INTRODUCTION

• Course Objectives

MODULE 1

• Increase Your Self Awareness
• Remove or Limit Self-Deception
• Ask For Feedback
• Be Open to Change
• Reflect On Your Actions
• Knowledge Check

MODULE 2

• The Keys to Empathy
• Listening and Paying Attention
• Don’t Judge
• Shift Your View
• Don’t Show Fake Emotions
• Knowledge Check

MODULE 3

• Active Listening
• Attunement
• Don’t Jump to Conclusions
• Shift Your Focus
• Don’t Discount Feelings
• Knowledge Check

MODULE 4

• Insight on Behavior
• Perception
• Facts vs. Emotions
• Online Communication
• Listen and Watch More
• Knowledge Check

MODULE 5

• Communication
• Give Respect and Trust
• Be Consistent
• Always Keep Your Cool
• Observing Body Language
• Knowledge Check

MODULE 6

• Social Cues (I)
• Recognize Social Situations
• The Eyes Have It
• Non-Verbal Cues
• Verbal Cues
• Knowledge Check

MODULE 7

• Social Cues (II)
• Spectrum of Cues
• Review and Reflect
• Being Adaptable and Flexible
• Personal Space
• Knowledge Check

MODULE 8

• Conversation Skills
• Current Events
• Conversation Topics
• Cues to Watch For
• Give People Your Attention
• Knowledge Check

MODULE 9

• Body Language
• Be Aware of Your Movements
• It’s Not What You Say – It’s How You Say It
• Open vs. Closed Body Language
• Communicate With Power
• Knowledge Check

MODULE 10

• Building Rapport
• Take the High Road
• Forget About Yourself
• Remembering People
• Ask Good Questions
• Knowledge Check

ASSESSMENT

• Post-Test