Creative Problem Solving

INTRODUCTION

• Course Objectives

MODULE 1

• The Problem Solving Method
• What is a Problem?
• What is Creative Problem Solving?
• What are the Steps in the Creative Solving Process?
• Knowledge Check

MODULE 2

• Information Gathering
• Understanding Types of Information
• Identifying Key Questions
• Methods of Gathering Information
• Knowledge Check

MODULE 3

• Problem Definition
• Defining the Problem
• Determining Where the Problem Originated
• Defining the Present State and the Desired State
• Stating and Restating the Problem
• Analyzing the Problem
• Writing the Problem Statement
• Knowledge Check

MODULE 4

• Preparing for Brainstorming
• Identifying Mental Blocks
• Removing Mental Blocks
• Stimulating Creativity
• Knowledge Check

MODULE 5

• Generating Solutions (I)
• Brainstorming Basics
• Brainwriting and Mind Mapping
• Duncker Diagrams
• Knowledge Check

MODULE 6

• Generating Solutions (II)
• The Morphological Matrix
• The Six Thinking Hats
• The Blink Method
• Knowledge Check

MODULE 7

• Analyzing Solutions
• Developing Criteria
• Analyzing Wants and Needs
• Using Cost/Benefit Analysis
• Knowledge Check

MODULE 8

• Selecting a Solution
• Doing a Final Analysis
• Paired Comparison Analysis
• Analyzing Potential Problems
• Knowledge Check

MODULE 9

• Planning Your Next Steps
• Identifying Tasks
• Identifying Resources
• Implementing, Evaluating, and Adapting
• Knowledge Check

MODULE 10

• Recording Lessons Learned
• Planning the Follow-Up Meeting
• Celebrating Successes
• Identifying Improvements
• Knowledge Check

ASSESSMENT

• Post-Test