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Telework and Telecommuting
Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by ...
not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers.
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- Description
- Curriculum
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INTRODUCTION
- Course Objectives
MODULE 1
- Core Skills Required
- Self-Management
- Time Management
- Organizing and Planning
- Communication
- Knowledge Check
MODULE 2
- Self-Management (I)
- Solving Problems on Your Own
- Being and Staying Motivated
- You Have More Freedom – Don’t Abuse It
- You and Only You are Accountable
- Knowledge Check
MODULE 3
- Self-Management (II)
- Recognize and Remove Bad Habits
- Reflect on Mistakes and Learn from Them
- Establish Good Habits
- Be Assertive
- Knowledge Check
MODULE 4
- Time Management (I)
- Build a Little Flexibility into Your Schedule
- Identify and Remove Time Wasters
- Working with Time Zones
- Using Free Time Wisely
- Knowledge Check
MODULE 5
- Time Management (II)
- The Urgent/Important Matrix
- Setting and Sticking to Deadlines
- The Glass Jar: Rocks, Pebbles, Sand and Water
- Recognize When You Are Procrastinating
- Knowledge Check
MODULE 6
- Organizing and Planning (I)
- Plan for Additional Stress
- When to Seek Help
- Being Proactive – Not Reactive
- Establish Priorities and Attainable Goals
- Knowledge Check
MODULE 7
- Organizing and Planning (II)
- Setting Up Your Home Office
- Remove Unneeded or Distracting Items
- When Technology Fails
- Develop a Normal Working Day
- Knowledge Check
MODULE 8
- Communication (I)
- Stay in the Loop
- Use the Correct Medium
- Be Clear and to the Point
- Virtual Communication Can Be Impersonal
- Knowledge Check
MODULE 9
- Communication (II)
- Open and Frequent Communication
- Share Your Information
- Have a Collaborative Attitude
- Setting Expectations with Family and Friends
- Knowledge Check
MODULE 10
- Additional Challenges
- Building Trust and Rapport
- Feeling Isolated
- Always in the Office
- Lack of or Less Feedback
- Knowledge Check
ASSESSMENT
- Post-Test
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Course details
Duration
4-5hrs
Lectures
1
Level
Advanced
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