Trust Building and Resilience Development

INTRODUCTION

• Course Objectives

MODULE 1

• Empower Staff
• Set Expectations
• Accept Input
• Delegate
• Supply Resources
• Knowledge Check

MODULE 2

• Transparent Communication
• Verbal
• Non-Verbal
• Honest Feedback
• No Gossip
• Knowledge Check

MODULE 3

• Keep Promises
• Be Organized
• Stay Motivated
• Don’t Overcommit and Under Deliver
• Keep Track
• Knowledge Check

MODULE 4

• Respect
• Position
• Opinion
• Time
• Strengths/Weaknesses
• Knowledge Check

MODULE 5

• Develop Positive Relationships
• Get-to-Know Colleagues
• Manage Boundaries
• Collaborate With Others
• Show Appreciation
• Knowledge Check

MODULE 6

• Personality Types
• The Leader
• The Analytical
• The Amiable
• The Expressive
• Knowledge Check

MODULE 7

• Change: Acceptance and Management
• Change is Constant
• Dealing With Evolution
• The Other Side
• Integrate the Change
• Knowledge Check

MODULE 8

• Overcoming Adversities
• Recognize Mistakes
• Fix Mistakes
• Evaluate Your Improvements
• Avoid Same Mistakes in Future
• Knowledge Check

MODULE 9

• Stress Management
• Exercise
• Balanced Diet
• Sleep
• Work Under Pressure
• Knowledge Check

MODULE 10

• Stay Motivated
• Keep End Goal in Mind
• Be Optimistic
• Like-Minded People
• Reward Yourself
• Knowledge Check

ASSESSMENT

• Post Test