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Assertiveness And Self-Confidence
Welcome to the Assertiveness and Self-Confidence workshop. Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that ...
can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.
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- Description
- Curriculum
- Reviews
INTRODUCTION
- Course Objectives
MODULE 1
- What Does Self-Confidence Mean To You?
- What is Assertiveness?
- What is Self-Confidence?
- The Four Styles
- Knowledge Check
MODULE 2
- Obstacles to Our Goals
- Types of Negative Thinking
- Case Study
- Personal Application
- Knowledge Check
MODULE 3
- Communication Skills
- Listening and Hearing; They Aren’t the Same Thing
- Asking Questions
- Body Language
- Knowledge Check
MODULE 4
- The Importance of Goal Setting
- Why Goal Setting is Important
- Setting SMART Goals
- Our Challenge to You
- Knowledge Check
MODULE 5
- Feeling the Part
- Identifying Your Worth
- Creating Positive Self-Talk
- Identifying and Addressing Strengths and Weaknesses
- Knowledge Check
MODULE 6
- Looking the Part
- The Importance of Appearance
- The Role of Body Language
- First Impressions Count
- Knowledge Check
MODULE 7
- Sounding the Part
- It’s How You Say It
- Sounding Confident
- Using “I” Messages
- Knowledge Check
MODULE 8
- Powerful Presentations
- What to Do When You’re on the Spot
- Using STAR to Make Your Case
- Knowledge Check
MODULE 9
- Coping Techniques
- Building Rapport
- Expressing Disagreement
- Coming to Consensus
- Knowledge Check
MODULE 10
- Dealing with Difficult Behavior
- Dealing with Difficult Situations
- Key Tactics
- Knowledge Check
ASSESSMENT
- Post-Test
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Course details
Duration
4hrs
Lectures
1
Level
Advanced
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